It's 6pm on a Friday. Your sign is sparking or has just fallen partway off the building. Or you've got a grand opening tomorrow and your sign is dark. Or a storm just rolled through and there's exposed wire dangling at your storefront. You need someone, you need them now, and you're not sure who to call.
Most sign issues can wait until business hours. Some can't. After 35 years of emergency calls across Chicago, here's how to know when you need emergency service — and what it actually costs.
Six scenarios that genuinely warrant an emergency call:
If none of these apply, you can usually wait until next-day business hours. Save the emergency premium for actual emergencies.
Emergency rate typically adds 50-100% to standard repair pricing. Concrete numbers:
Plus a minimum service call of $250-$400 for emergency visits, even if the actual repair is small.
Same-day response for most situations within Chicago + close suburbs. Typical timing:
When you call, the first thing we'll do is determine whether it's safe to leave the sign as-is until business hours or whether we need to roll a truck immediately. Most "emergencies" turn out to be situations where temporary stabilization is enough, and full repair can happen the next day at standard rate.
Yes — though weekend availability is the highest-premium service. Saturday/Sunday repair runs:
For situations where it can wait until Monday, the cost savings of waiting are substantial — typically 50-100% off the weekend bill. But for situations where it really can't wait (sparking, fallen, fire risk), weekend service is available.
Five things to do in the meantime:
If anyone is in immediate danger (active fire, downed live wires, sign about to fall on a sidewalk), call 911 first. Emergency repair second.
For broader storm-related damage protocol, see our storm damage guide (coming soon).
Most sign emergencies are preventable with three things:
For broader prevention information, see our Chicago winter prep guide (coming soon).
Tell us upfront — we can usually coordinate multiple emergency calls more efficiently than handling them one at a time. Particularly useful when:
For property management portfolio repair information, see our property manager's guide.
Five scenarios where waiting until next business day saves you money:
Most non-safety situations can wait 1-3 days without significant business impact. Save the emergency cost for actual emergencies.
Rick Signs and Repairs has been doing emergency sign repair in Chicago for 35 years. We respond same-day to safety issues across the metro area. We do honest emergency assessments — if your situation can wait until business hours, we'll tell you so you don't pay the premium unnecessarily. And we carry inventory of common emergency components (transformers, drivers, photocells, basic wire) so most emergency repairs can be completed in one visit.
If you have a sign emergency right now, call (847) 809-7900 — or see our emergency repair services page for more information.
Real sign emergencies — safety hazards, structural failure, business-critical timing — warrant emergency service and the premium that comes with it. Most other sign issues can wait until next business day for substantially lower cost. A good repair shop will tell you which category your situation falls into before rolling a truck.
When in doubt, call. Talking through the situation costs nothing.
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Need a flat-rate quote for sign repair? Get a free estimate from Rick and the team — family-owned, Chicago-based, 24–48 hour response. For an active emergency, call (847) 809-7900.